Fierce Conversations

A newly revised and updated edition the bestselling classic guide to effective communication

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship, or a life, any single conversation can.

In this revised edition of Fierce Conversations – the bestselling classic guide to getting your message across and getting what you want – master teacher and leader Susan Scott gives you the tools to transform the con­versations central to your success, and teaches you how to fiercely and honestly cut through the noise and clutter. You’ll learn how to:

*OVERCOME BARRIERS TO MEANINGFUL CONVERSATIONS
*EXPRESS WHO YOU ARE AND WHAT YOU BELIEVE
*ENCOURAGE OTHERS TO REVEAL THEIR TRUE OPINIONS
*CONFRONT TOUGH ISSUES WITH CONFIDENCE AND SENSITIVITY
*HANDLE STRONG EMOTIONS-ON BOTH SIDES OF THE TABLE
*INCREASE CLARITY AND IMPROVE UNDERSTANDING
*INSPIRE CREATIVITY, PROBLEM SOLVING, AND PASSION
*BUILD STRONG RELATIONSHIPS WITH COLLEAGUES, CLIENTS, FRIENDS AND FAMILY